In his 22 years with Con-way Truckload, Tim Hicks has spent more than one million miles on the road. In addition to driving for us, Tim has been a fleet manager and a customer service representative among other positions. Most recently, he has taken on a new role in the company as a driver advocate.
Tim’s new position at Con-way Truckload will be focused on drivers. As driver advocate, his goal is to improve the experience of professional drivers who are already employed by Con-way Truckload. We want to make our employees feel appreciated by spotlighting drivers for their strengths and positive contributions to our company, and by rewarding non-driver employees for their dedication to our drivers.
That’s right, professional drivers. Tim’s position revolves around YOU!
So far, Tim has helped us identify unsafe backing locations and to implement the Trailer Hotline, a phone number that our drivers can call to report trailer issues, such as being left a mess by their peers. We have also added drivers to the Tractor Supply Dedicated fleet, helping reduce the amount of short mile loads by our over-the-road fleet.
“It is important to me to show our drivers that they have our full support,” said Tim. “Not only is it vital to the professional culture at Con-way Truckload, but also to the economy as a whole. Our non-driver employees play an important role in the scheme of the business, and we hope to show them our appreciation as well.”
A special thank you to Tim for his dedication to this initiative. If you have any suggestions as to how we can improve your experience at Con-way Truckload, please let us know by emailing us at email@example.com or on our Facebook page.